Frequently Asked Questions
Everything you need to know about your Alphalete Athletics order, shipping, and performance gear.
How long does shipping take for domestic and international orders?
Domestic orders within the US typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return and exchange policy?
We offer a 30-day return window from the date of delivery. Items must be unworn, unwashed, and in their original packaging with tags attached. Please note that certain limited-edition launches may be eligible for store credit only.
How should I care for my Alphalete performance wear?
To maintain the integrity of the fabric and elasticity, we recommend machine washing in cold water with similar colors and hanging to dry. Avoid using fabric softeners or bleach, as these can break down technical sweat-wicking fibers.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and buy-now-pay-later options like Afterpay and Klarna for eligible regions.
How do I know which size to order?
Each product page features a detailed size guide. Our gear is designed for an athletic fit; if you prefer a more relaxed feel or are between sizes, we generally recommend sizing up. You can also check our 'Fit Finder' tool for personalized suggestions.
Do you restock items that are sold out?
While we do restock our core collections regularly, many of our colorways are limited-edition releases and will not be restocked once sold out. We recommend signing up for email notifications on the specific product page to stay updated.