Returns & Exchanges
At Alphalete, we want to ensure you are fully satisfied with your performance gear. If your order isn't the perfect fit, we offer a 30-day return window for all unwashed and unworn items in their original packaging.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
Package Your Gear
Place your items in the original mailer or a secure box, ensuring all hangtags are attached and the packing slip is included.
Drop Off and Track
Hand your package to the designated carrier; you will receive a notification and your refund or store credit once our warehouse processes the return.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing